Woodhaven Association Announces Retirement and Reorganization Plans

Woodhaven’s Board of Directors and staff would like to recognize and congratulate Karen Roche on her upcoming retirement as Executive Director effective June 1, 2019. Karen has dedicated 40 years of her life to Woodhaven Lakes, and has many accomplishments in her service to the Association, our Property Owners, Board of Directors and staff.

In 1979, at the age of 21, Karen began her career with Woodhaven as Recreation Programmer. Over the ensuing twelve years, Karen was promoted to Recreation Manager, and Recreation Director. Karen’s time with the Recreation Department helped lay the foundation for the multitude of recreational programs, events, services and amenities we all enjoy today.

Karen continued to rise through the ranks of Woodhaven, with time spent as Assistant General Manager, and ultimately landing in her current role as Executive Director in 1993. During that time, Karen worked closely with Charles Frazier, Board President, and Jeff Hickey, General Manager to develop a co-management structure for the Association which has worked effectively and efficiently for the past 26 years.

In her time as Executive Director, Karen was a leader in developing Woodhaven’s relationship with its current legal counsel Ward, Murray, Pace and Johnson. Karen helped navigate the Association through some extremely tumultuous times, including the residency lawsuits during the early 1990s. Karen was an integral member of the management team, along with Woodhaven’s Board of Directors and legal counsel, which helped negotiate and close the deal with Aqua America to purchase Woodhaven’s water and sewer operations. Karen was instrumental in directing and overseeing multiple Property Owner Committees and Boards through multiple updates and adjustments of Woodhaven’s governing documents, including successful revisions of Woodhaven’s Covenants and Restrictions in 1996 and 2016.

In the aftermath of the tornado in 2015, Karen calmly and confidently used her experience, knowledge, leadership, compassion and personal skills to help the Association successfully navigate through one of the most devastating and trying periods in Woodhaven’s history.  Her managerial skills and expertise were beneficial in directing staff, Property Owners and Board Members, and with coordinating outside emergency services from initial search and rescue efforts through cleanup, re-opening, rebuilding and reforestation initiatives.   

Karen’s tenure has also included the oversight, planning, coordination and construction or renovation of most facilities on property including the Family Center, both pools, Administration Building, Rec Plex Area, Pavilion, General Store, Lakeview Building and most recently the Nature Center/Bait Shop.

Though her contract as Executive Director will end May 31, 2019, Karen will continue in a supportive role through the end of this year. Through her 40 years of service to Woodhaven, Karen has always shown compassion and displayed respectfulness to Property Owners and staff, regardless of the circumstances. We are extremely grateful for Karen’s time and dedication to Woodhaven, and are happy to continue to call her part of our family.

Karen has played an integral part in assisting Jeff Hickey with the development and initiation of a succession plan for the Association following her retirement. Because of the strong leadership on our current management team, we have been able to promote from within, thus continuing to provide the same level of service and programs which have allowed Woodhaven Lakes to thrive.

Jeff Hickey, current General Manager of 26 years, will transition into the Executive Director role. As a contracted employee, he will continue to report directly to the Board of Directors. Joining the Management Team will be Amy Ackert, as General Manager of Administrative Services, and Randy Koehler, as General Manager of Member Services.

 

Amy Ackert has been our Human Resource Manager for 9 years, as well as manager of our administrative staff.  Amy will continue her HR responsibilities, while adding oversight of a number of departments on the administrative side of the Association.

 

Randy Koehler has been our Sales & Marketing, Communications, and IT Director for 22 years, managing Woodhaven’s marketing services, publications, IT staff, and our Real Estate Operations. Randy will continue to oversee Woodhaven Lakes Realty, Inc., Information Systems  as well as several departments on the member services side of the Association.

May 2019 – President’s Letter

Christine Moffett, Board President
Having family with us at Woodhaven is important to us and that includes our “fur family.” I don’t know about you, but we cannot take our bags out to pack for a Woodhaven weekend early in the morning or my dogs anxiously follow us everywhere throughout the house, and I swear they are whining “when are we gonna go to Woodhaven” until we finally get the leashes out to put them into the car. That’s our routine with our dogs – we go to Woodhaven and so do they. Once we get to Woodhaven we quickly unpack our bags so our dogs can have the sacred walk along the lake. In the mornings, we can barely have a cup of coffee before 4 brown eyes stare at us to go for their walk. One of these days, I am going to design a coffee cup that can fit in my hand along with the leash so we can both enjoy the morning walk. I mentioned the word “leash” a few times already, and for all of us who take our “fur family” out to enjoy Woodhaven I would ask that you adhere to our Rule and Regulation Article IX B requiring they be controlled by a leash. Many a time, I see Property Owners take their dog for a walk on the trails with the leash in their hand and not connected to the dog’s collar. This doesn’t count 🙁 Maybe this Property Owner feels confident they can control their dog and they will adhere to their commands. Maybe their dog will, and maybe they won’t listen to the command when they suddenly see a rabbit or they see another dog along the trail. The leash rule is in place to protect everyone. In the past few years, we have seen an increase in dogs being lost in the campground, as well as dogs attacking each other or biting a Property Owner. Speaking from experience, I would not want to see someone get hurt because they thought they could chance it by not having a leash on their dog. My incident wasn’t at Woodhaven, but it still haunts me today how quickly an animal can turn and attack. I am grateful it happened to me and not my daughter and was fortunate to get excellent medical care. Please take all precautions and leash your dog because it not only jeopardizes someone’s safety, but you have also put your pet in a situation with Animal Control, if reported.

April 2019 – President’s Letter

Christine Moffett, Board President

When sliding across my icy driveway at my lot, I kept thinking to myself – “this, too, shall pass,” and I need to start planning for my 2019 fun at Woodhaven. I know my checklist to prepare for the season is growing, but nevertheless, I am creating my list. It goes something like this:

I know you probably have your own list, but I thought I would share mine. I use our Woodhaven Lakes mobile app to check out the event calendar and facility hours to get started. Staff has been busy finishing up some key projects like the replacement of Pool 1 Playground equipment, Woody’s True Value, and the Campfire Kitchen Restaurant renovation projects, to name a few that you will see on your return for the 2019 season. Let the Spring come in like a lamb so we can get our “Space Jam” on, which is our 2019 Main Event theme! Christine Moffett, Board of Directors President

March 2019 – President’s Letter

Christine Moffett, Board President

Mother Nature let us know that we still can have nasty cold, snowy and icy winters here at Woodhaven. But in true Woodhaven spirit, Cabin Fever brought out the sunshine and the Property Owners.

When visiting the Rec Plex I was able to connect with my Woodhaven friends to hear what they have been up to and how life has been treating them. While doing that I noticed so many families setting up their tables with treats and snacks for BINGO and viewing all the prizes. I love observing these moments where some family traditions start at Woodhaven. BINGO during Cabin Fever is almost a rite of passage.

Another popular activity during Cabin Fever was the Painting Party where several of us “want to be artists” listened carefully to the artist on the exact steps to paint a winter scene with a cardinal. You could hear a pin drop as the art instructor was sharing her technique. What was even more amazing was over 25 Woodhaven artists created their own beautiful version of the cardinal winter scene. More fantastic activities like this will be available this Spring and Summer.

Thank you to those families who came out on a cold winters weekend to share in the Cabin Fever tradition. Many of you were concerned that the roadways at Woodhaven would be poor. While we are not a municipality who plows the roads 24/7, our staff monitor it closely and worked throughout the week to remove the icy patches where possible prior to Cabin Fever. I appreciate those Property Owners who filled out speak up sheets concerning the road conditions because all of us want it to be as safe as possible on the roadways.
Mark April 27th & 28th on your calendar for Spring Fling weekend – hopefully Mother Nature cooperates with Woodhaven and provides us with a warm and sunny weekend.

Christine Moffett,
Board of Directors President

President’s Letter – January 2019

Christine Moffett, Board President

2019 is upon us, and while it may seem Woodhaven is in hibernation during the winter months, staff and volunteers are already gearing up for this upcoming year’s fun. A key project underway with the Communications Committee is the Property Owner Survey. Why is this survey so important? Quite simply, it’s important for us to know who you are, demographically speaking, as Woodhaven Property Owners; how you use the property and what services and programs you value. This information is used to help us develop and fine-tune programs and services to better service the needs of you and your family and to help us better focus our marketing efforts to future Property Owners. Updated demographic information about our Property Owners is woefully overdue as we have not done a full survey in more than 10 years. We were scheduled to complete a Property Owner survey in 2015, unfortunately other priorities came to the forefront that year.

I would ask that you please take the time to fill out this survey, because having a strong response rate will provide a more accurate and statistically sound report on our demographics. Survey details will be further discussed and finalized at the January 2019 Board meeting. The goal is to distribute the survey during late winter or early spring and The Communications Committee plans on offering two options to complete the survey – a digital online option along with a traditional paper and mail-in method. Once the survey is completed and compiled, results will be posted on the password protected portion of the Association website.

Thank you in advance for participating in the Woodhaven Property Owner Survey.

Christine Moffett,
Board of Directors President

October 2018 – President’s Letter

Fellow Property Owners-

As my first “Message From the President” I think it is appropriate to give a lot of thanks. My thank you list is long. It is a list that has grown over the years because my journey in getting to the President position started over 12 years ago when I first started volunteering my time on the Communications Committee at Woodhaven. So my first “thank you” goes to Chuck Frazier (past WH President) and WH Management, because they approached me and asked if I would get involved by volunteering my time to be on the Communications Committee. You see, at the time I was a Property Owner I was being vocal about the potential of the electric deck boats not being able to be on the lakes. That moment in time when they asked me to get involved is my first big “thank you.” Thank you for allowing me to get involved and to become a part of the solution.

From then on I increased my involvement in volunteering my time with the Communications Committee as well as I started attending Section Representative meetings in my section while continually growing to know more Property Owners. Our Section Representative was Ivan Martinez who noticed my husband’s passion around maintaining and enjoying the lakes, ultimately leading to my husband becoming involved as the Section Representative for Section 21 and the Chair Person for the Section Representatives. I have been attending these meetings for over 10 years and I thoroughly enjoy working with this group of volunteers. They have been my sounding board for years.

My second “thanks” goes to Ivan, my husband Todd and the Section Representatives.
The most recent part of my journey was my past term as a Board of Director in 2014 till now and the experiences and support I received from Property Owners and fellow Board of Directors. They have had the faith in me and willingness to give me their ideas, concerns, and support. Over the last 4 years I have learned from my fellow Board of Directors the complexities of Woodhaven which gave me the direction and motivation to seek another term to serve the Woodhaven Property Owners. My third “thank you” goes to the past Board of Directors I served with and the new Board of Directors who gave me their vote of confidence to become their President.

I want to leave you with a final “thank you” in this new part of my journey as your President. Thank you for making Woodhaven your happy place, thank you to all the candidates who put their name and reputation out there for all to see and thank you for all who voted. Thank you for caring. The minute we can’t get people to run for the Board or we can’t get Property Owners to volunteer, give us feedback or engage with our community is the minute we need to worry that we haven’t met our community’s needs and they are going elsewhere.

Now that I have shared my thanks I would like to remind everyone that Fall Fest is around the corner the weekend of October 6th. We will probably be raking leaves by then, but put your rake down and enjoy the campfires, the music, the food and best of all, enjoy Woodhaven!

Christine Moffett,
Board of Directors President

Notice to Customers/Users of Woodhaven Association’s Water System

Re: Notice to Water System Customers/Users
July 30, 2018

 

NOTICE TO CUSTOMERS/USERS OF THE WOODHAVEN ASSOCIATION’S WATER SYSTEM
Levels of Total Radium, Above Drinking Water Standards

Our water system recently exceeded a drinking water standard on the water supplied from our Well #2 facility.  Although this is not an emergency, as our customers, you have a right to know what happened, what you should do, and what we are doing to correct this situation.

We routinely monitor for the presence of drinking water contaminants.   Quarterly testing results from July 2017 (5.47), November 2017 (5.34), January 2018 (5.28), and April 2018 (6.22) show that our system exceeded the standard, or maximum contaminant level (MCL), for combined radium.  The standard for combined radium is 5 pico curies per liter (pCi/L).  The average level of combined radium over the last year is 6 pCi/L (5.57).

You do not need to use an alternative (e.g. bottled) water supply.  However, if you have specific health concerns, consult your doctor.  This is not an immediate risk.  If it had been, you would have been notified immediately. 

The United States Environmental Protection Agency (EPA) sets drinking water standards and has determined that Radium 226 and Radium 228 are of health concern at certain levels of exposure.  Some people who drink water containing total radium in excess of the MCL over many years may have increased risk of getting cancer.

Woodhaven’s water system receives its supply from two wells.  Well #1 is located at the Water Plant in Section 15 and is treated to reduce radium levels.  In February 2018 the results from testing showed combined radium levels of 2.04 pCi/L.  Well #2 is located behind the Nature Center in Section 15 and is blended with water from Well #1 during time periods when demand exceeds the capacity level of Well #1.  We are currently working with the Illinois EPA to resolve the radium issue at Woodhaven and will keep you informed of our progress.

Please share this information with all the other people who drink this water, especially those who might not have received this notice directly (for example, guests, contractors, and other visitors to Woodhaven).  You can do this by posting this notice in a public place or distributing copies by hand or mail.

For more information, please contact:            

Rusty Lindenmeyer, Director of Utility Operations
Woodhaven Association
Water System ID# – 1035100                            Date Distributed – July 30, 2018

 

August 2018 – President’s Letter

Ivan Martinez - Board President
Ivan Martinez – Board President

  We have entered the midway point of our camping season. I always look forward to our Main Event Weekend in August. Having served on the board for eight years, I enjoy meeting many of our Owners at the wine and cheese social hosted by the Association at the Lakeview Building. We all have much to be thankful for because of the hard work by our staff completed before, during and after our camping seasons each year. Every year many of your Board Members assist at the Ice Cream Treat giveaway. I love to see the look of amazement on the children’s faces when they are handed a cup of ice cream. The biggest reason for being on the Board of Directors for me is our extended family, their children and doing right by our Owners. We make decisions that impact everyone and I’m always driven by my loyalty, respect, and volunteers on committees that keep our Woodhaven the wonderful place that it is.

We have our election going full swing and I would like to urge every Owner to read our candidates resumes and position statements in order to make an informed decision before you vote. It’s your Woodhaven and every vote does count. The vote tally will take place on Saturday, August 25th and the results will be revealed at the Annual meeting on Sunday, August 26th in the Rec Plex Multi Purpose Room.

Saturday of our Main Event Weekend will have a Venetian boat parade and fireworks at the Family Center/Beach area. The Venetian boat parade will showcase our Owners lighting and boat decorating skills. Last years boat parade was a sight to see, so get there early, set up a chair and enjoy. The fireworks will again be spectacular over Woodhaven Lake. The times for these events are posted on our website and in this issue (pages 20-23).
Sincerely,

Ivan Martinez,
Board of Directors President

July 2018 – President’s Letter

Ivan Martinez - Board President
Ivan Martinez – Board President

  Our camping season is now in full swing. Our Memorial Day holiday was one for the books. The attendance at the flag raising and dedication ceremony was beyond awesome. Whenever parents can bring their children to a service honoring our fallen military, the passing of our customs and traditions are learned by the next generation and it shows that WE are getting it right. My fellow Veteran Ad Hoc Committee members: I would like to express my gratitude for all the hard work you have put in to make our vision of a true Veterans Memorial area a reality.

Our 4th of July weekend is quickly approaching and I hope to see a great turnout for the 3K walk/5K run. The city of Dixon is hosting their annual Petunia Festival during this week and it’s a fun activity to attend. Many of our local communities are having their fireworks display going on. The places and times for fireworks will be posted on our Woodhaven Facebook page. I would remind our owners to advise their guests that fireworks are NOT allowed at Woodhaven. We have a sign at the front gate and Public Safety will enforce this rule.

I recently lost a dear friend and one of our committee members, Richard Kish, to the effects of Agent Orange that he contracted while serving in Vietnam and I’ve been asked by some Owners to research the possibility of doing a memorial brick drive in order to honor those owners that have passed and served in the military. Once we learn the cost for the bricks and establish the location for placement we’ll have information in our Association media sources for families who wish to participate in this honor drive.

Have a great summer and God Bless America,                                 

 

Ivan Martinez,

Board of Directors President