As the Association continues to strive to make its processes as efficient as possible, we have shifted to a new online payment portal system that better serves our needs. Our new online provider will allow each user to have their own account and login, allowing Owners more flexibility in how they are able to manage their assessments. The new portal system is currently live and available for Owners to use. Access to the old payment portal will end on December 28, 2023. Because this is a whole new provider, previous registrations and recurring payments did not transfer; any recurring payments on the old payment portal scheduled past December 28 will not take place. Please use the link below to register for the new payment portal as soon as possible, so you can familiarize yourself with it ahead of assessment time.
New Payment Portal Offers More
One of the biggest draws to our new portal system is the ability for users to make online payments via credit card – something that has been a wish list item for Owners and staff alike. This system will also allow us to take check payments over the phone when you call in to the Association Office – another major wish list item checked off the list.
Just as before, with a registered account, you can save your account information for future payments. One slight change is for those who like to set recurring payments. Recurring payments and payment plans will require a call to the Association Office for set up and payment parameters.
Registration and Use
You can find access to the new payment portal in the same location as before – right on our website under the “Payments” tab at the top. Until the cutoff date of December 28, links to both portals will be available. Please click here to access the new portal account.
The new payment portal allows for use as a guest, as well as a registered user who can save their information to their account.
From the portal landing page, you can choose to submit a payment as a guest by simply clicking “Add Bill”, or log in (or register) by clicking the blue “Log In” button in the upper right corner.
Once you have registered (or logged in), you may proceed with making a payment by clicking on “Add Bill.” You will then enter the Name and Section/Lot of the Property Owner for the lot being paid, as well as the amount. If you are paying on multiple lots, you will select “add bill” for each additional lot.
The next screen is to enter the information of the payor, the actual person making the payment.
Portal payers can choose from making a credit card payment (3.25% convenience fee), or an e-check payment (0.5% + $.35 convenience fee).
After entering your payment information, a verification page will show the information you have provided. Once you have verified everything you have entered is correct, you must agree to the terms and conditions, then submit your payment.
